Laura Ruffles is CTM’s Chief Executive Officer Australia & New Zealand, Global COO and in 2015 was appointed an Executive Director in recognition of her leadership contribution to CTM’s success. Laura has more than 20 years’ experience leading local, regional and global businesses. She holds an MBA and is a graduate of the Australian Institute of Company Directors. She is a guest lecturer at the Australian Institute of Business and is passionate about leadership effectiveness and woman in business. Laura can be found most weekends cheering on her four children at their various sporting activities.